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Jitbug Terms & Conditions

Jitbug Limited (“Jitbug”, ‘we”, “our”, “us”, “Company”) provides recruitment matching services (“Services”) between relief teacher (“Candidates”) and ECE centres and other educational organisations (“Clients") via our website (www.jitbug.co.nz) and Apple AppStore and Google Play mobile applications (each a “Site”). All use of the Services and a Site is subject to these Terms & Conditions. References in these Terms & Conditions to “you” shall be deemed to mean Client unless the context otherwise requires. We may from time to time amend these Terms & Conditions.

1. Acceptance of Terms & Conditions

The introduction of a Candidate constitutes an acceptance of the Terms & Conditions by the Client.

2. Definitions

For purposes of clarification the following definitions apply :

“Candidate” – any persons introduced to the Client by Jitbug, for the purposes of relieving or permanent position/fixed term (Part-Time or Full-Time). Candidate is also used interchangeably with the word Reliever.

“Reliever” – means any person supplied by Jitbug for the purposes of hire labour services.

“Client” – any person or organisation who has engaged the services of Jitbug

“Placement Fee” – means the fee payable by the Client to Jitbug for any Permanent or Fixed Term Placements. All Placement Fees are calculated based on a Full-Time position equivalent.

 “Part-Time” – means that a Candidate has worked less than 1.0 FTTE

“Full-Time” – means that a Candidate works 1.0 FTTE. For the purposes of this Jitbug Terms & Conditions, Full-Time is 40 hours per week.

“FTTE (Full-Time Teacher Equivalent)” – It is a way to describe how many teaching hours a Part-Time position will involve. For example, 0.8 FTTE means the role involves four full working days of teaching per week. Another example, 0.8 FTTE could also mean working 32 hours per week, considering the standard Full-Time hours per week is 40 hours.

“FTASE (Full-Time Annual Salary Equivalent)” – used for the purposes of calculating Placement Fees for Candidates in a Part-Time position. FTASE calculates the Full-Time annual salary equivalent for a Candidate in a Part-Time position.

“Salary Package” – means the annual gross remuneration payable to the Candidate in their first year of employment. This also includes any applicable benefits such as Kiwisaver, commissions and bonuses, allowances, motor vehicle provision, joining inducements and any associated costs of moving.

 “Guarantee Period” – means the period specified in the Permanent and Fixed Term Placement

 “Services” – means any recruitment matching work (relief work, permanent placement or fixed term placement)

“Third Party” – means a person or organisation besides the two primarily involved

“Introduction” – means the act of introducing, either verbally or in writing any information pertaining to the Candidate

3. Relieving Teacher Services

Jitbug gives no guarantee of the continued availability of any Candidate and will not be liable to you should a confirmed Candidate become unavailable for a confirmed job.

Candidates are to provide a copy of their primary and secondary ID. If the Candidates are Registered Teachers, they will provide their Teachers Practicing Certificate.

Any cancellations of a confirmed job booking must be made with no less than eight hours notice from the start of the confirmed job booking.

If Clients wish to offer any Candidates an employment/position (Full-Time or Part-Time) in their or other centres directly, the Client shall agree to pay the Company a Placement Fee. This also applies to Candidates who were previously employed by the Client.

Failure to inform Jitbug of any such employment will result in a Placement Fee and Overdue Payment Charge.

Jitbug issues a fortnightly invoice (every second Monday) to the Client based on the Candidate’s timesheet. Invoices are to be paid within five working days. The hourly charge out rate for relievers are as follows and are subject to change at any time with notice.

Unqualified Relievers is NZD 27.50 + GST.

Qualified and Registered Relievers (Primary or Early Childhood) is NZD 43.60 + GST.

All timesheets will need to be approved every Monday before 1pm. Unless the Client brings to our attention any disapproval/discrepancies with the Candidate’s hours, all remaining unapproved timesheets will automatically be approved on Monday 1pm. This is done to ensure that our Candidates are paid in a timely manner.

Jitbug may vary the fee at any time with notice.

All payments must be made in cleared funds to our bank account as notified to you from time to time. Jitbug reserves the right to engage any debt collection agency to retrieve any monies owed. Any additional costs incurred as a result will be borne by the Client.

4. Roles/Responsibilities of a reliever

For clarification purposes, the role of a Jitbug Reliever is to support the staff and team members at a Centre.

Different Centres will have different needs/requirements from a Jitbug Reliever. Likewise, Jitbug Relievers may also have different expectations when relieving at a Centre.

Jitbug Relievers are told to be respectful and attentive to the needs of the Centre. We appreciate the same courtesy to be shown to our Relievers.

5. Non-Performance

If you are unhappy with the calibre or performance of any Reliever, please notify us as soon as possible. Jitbug will have the Reliever removed and endeavour to find a replacement.  

Failure to report any dissatisfaction will mean that you agree to continue engaging with the Services of the Candidate and be charged for Services rendered.

6. Paid/Unpaid Breaks

Only lunch breaks are considered unpaid breaks.

If a Reliever is on an 8hour/day work shift or longer, they are entitled to a 10-15min morning tea and evening tea break each. These are paid breaks.

If a Reliever is on a 6hour/day work shift, they are entitled to one 10-15min break, either morning tea or evening tea (depending on the shift). This is a paid break.

If a Reliever is on a 4hour/day work shift or less, they are not entitled to 10-15min break.

7. Permanent Placement Services

The Client acknowledges and agree that information published by Jitbug is intended to provide general information in summary form. In providing the Services, Jitbug relies on the accuracy and completeness of information provided by the Candidates including, without limitation, the identity, qualifications, employment history and their references.

It is solely the Client’s responsibility to evaluate and verify the accuracy, completeness and usefulness of all opinions, advice, Services and other information provided through a Site or on the Internet generally, including in relation to any Candidate or Client.

In no event will we be liable to the Client or anyone else for any decision or action taken by you or anyone else in reliance upon any information contained on or omitted from a Site.

The Client will notify Jitbug in writing if they have employed a Candidate within 48 hours after the event occurrence.

The Placement Fee is calculated as a percentage of the Candidates’ Salary Package.

As the recruitment Services provided by Jitbug is identical regardless of the role, Jitbug charges the Full-Time equivalent for a Part-Time position. For example, if Jitbug recruits for a 0.5 FTTE position and the salary is NZD 30,000 pa, then the Placement Fee will be Jitbug’s margin % x NZD 60,000 (Full-Time annual salary equivalent).

The invoice will be raised on the Candidate’s start date.

The Company fee is calculated at 12% of the total gross annual remuneration (including any tangible benefits except medical or superannuation related benefits) paid to the successful Candidate.

If the successful Candidate obtains a motor vehicle as part of their package then this is deemed to have an ascribed value of NZD15,000 per annum and will be factored into that Candidate’s gross annual remuneration.

The Client agrees that it will perform their own due diligence to meet their own guidelines/requirements, including where such work has been performed by Jitbug on behalf of the Client.

Condition for Guarantee Period for Permanent Placements

Three months Guarantee Period starting from the Candidates commencement date with the Client, with the conditions as below;

Note 1: No Guarantee Period is given by the Company with respect to Candidates initially placed by the Company on a relief teaching or fixed term position who then go on to accept a permanent position with the Client or an associated party of the Client.

8. Fixed Term Placement Services

A minimum fee of NZD 4,000 (excl GST) will apply for any fixed term placements that is 6 months and under, regardless of whether it is a Part-Time or Full-Time position.

For fixed term placements that is longer than 6 months, the fee will be charged on a pro rata basis (Placement Fee is calculated over a 12-month period based on a Full-Time position equivalent). For example, if Jitbug recruits a Candidate for a 9-month fixed term placement for a Part-Time role, the fee calculated will be (9 mth/12 mth) x 12% (Jitbug Margin) x Candidate’s Full-Time Annual Salary Equivalent.

If the Candidate is subsequently offered and accepts a permanent position, the Client will be charged the remaining balance of the full Placement Fee.

Condition for Guarantee Period for Fixed Term Placements

3 months and less starting from commencement date       no guarantee

3 – 6 months                                                                        4 weeks guarantee

6-12months                                                                         8 weeks guarantee

Note 2: No Guarantee Period is given by the Company with respect to Candidates initially placed by the Company on a relief teaching position who then go on to accept a fixed term position with the Client or an associated party of the Client.

9. Client Obligations

Clients are responsible for familiarising themselves with, and complying with, their obligations under all health and safety statutory requirements (including the Health and Safety at Work Act 2015 and applicable regulations).

The Client’s obligations under the Health and Safety at Work Act 2015 includes being responsible for ensuring the wellbeing of Candidates that are working for them.  From the time the Candidate shows up for duty, they are deemed to be under the supervision and direction of the Client for the duration of the assignment and agrees to be responsible for all their acts and/or errors. That will include ensuring the Candidates are familiar with, understand, and comply with any health and safety policies, procedures, training and inductions that apply at the Client’s workplace. Failure to provide these instructions to the Candidate is the Client’s risk to undertake. The Client is responsible for the Candidates Health and Safety.

If an accident, incident or other event occurs at the Client involving a Candidate that is required by law to be notified to WorkSafe, then the Client will immediately notify both WorkSafe and the Company of that event.  The Client agrees to indemnify the Company against any loss, damages or expenses that may occur as a direct/indirect result of the Candidate.

10. Limitation of Liability

We provide no warranty to the Client that the Services generally available through Jitbug will be error/fault free.

The Client will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including any legal fees and costs).

We shall not be liable to you by reason of any implied warranty, condition or other term, or any duty at common law, or under the terms of this contract, for indirect or consequential loss or damage, or any loss of profit, loss of revenue, loss of business or future business or loss of information or data (in each case whether direct or indirect).

11. Payments

The Client will pay all charges and fees plus GST (if any) which have been invoiced to them by the Company within 5 days from the commencement date of a Candidate with a Client.

If a Client does not make payment for a permanent placement 5 working days after the Candidate has started their employment with the Client, then the Client will have null and voided the Guarantee Period (Permanent Placement or Fixed Term Placement)

If a debt collection agency is engaged for the collection of any outstanding fees, all associated fees will be borne by the Client.

All charges and fees shown under this agreement are exclusive of GST. GST shall be calculated and shown in the Company’s invoice and must be paid by the Client receiving the benefit of the Company’s Services.

Any dispute or set off claim raised by a Client does not entitle the Client to withhold payment of any money owed to the company.

12. Nature of relationship between Client and Candidate

The Client acknowledges and agrees that any permanent Candidate provided to them by the Company becomes an employee of the Client.

The Client shall be responsible for complying with all employment related legislation including the provisions of the Employment Relations Act and the Health and Safety in Employment Act (including any amendments to those enactments).

Any Candidate that the Company puts forward to the Client shall be deemed to be found by the Company first.

If the Client has past/current communications with any Candidates that the Company has put forward, the Client agrees to notify and inform the Company before engaging the Services of the Company.

The Client is liable to pay Jitbug a Placement Fee in accordance with these Terms & Conditions :

  1. If the Candidate is employed by the Client in any capacity within 12 months of Jitbug making the Introduction.
  2. If the Client passes the details of the Candidate to a Third Party (including any subsidiaries/affiliations) that subsequently employs the Candidate within 12 months of Jitbug making the Introduction.
  3. If in any way the Candidate becomes employed because Jitbug made the Introduction.

If the Client and Company agrees to look for Candidates simultaneously, it is the responsibility of the Client to notify the Company of any Candidates they have short listed. In the event both the Client and Company have shortlisted the same Candidate, the Candidate is deemed to have been found by the Company first unless the Client has notified and informed the Company beforehand.

13. Confidentiality

Any information supplied to the Client by the Company regarding a Candidate is done strictly on a confidential basis to enable the Client to assess a Candidate’s suitability for the position. Except where authorised or required by law, disclosure of any information to any Third Party by the Client will require express written consent from the Company.

All information disclosed by a Client to the Company will be held confidential by the Company and will not be disclosed to any Third Party without the consent of the Client.

Any confidential information provided by a Client to the Company may be accessed by any agent, employee or affiliate of the Company in order to complete a successful Candidate placement for the Client.

14. General

It is agreed between the Client and the Company that all Candidates on assignment are employees of the Company and not the Client.

If the Client breaches these Terms & Conditions, then we may at our discretion immediately suspend or terminate the use of our Services on notice to you. We will notify you by email or at the next time you attempt to access your account.

Any termination shall not affect those provisions intended to or capable or surviving termination and shall be without prejudice to our rights and remedies accruing prior to termination.

No waiver by us of any breach or failure to enforce any provision of these Terms & Conditions shall in any way affect, limit or waive our right to subsequently enforce and compel strict compliance with these Terms & Conditions.

If any provision of the Terms & Conditions is or becomes invalid or unenforceable, that provision shall be deemed deleted and such invalidity or unenforceability shall not affect the other provisions of, all of which shall remain in full force and effect to the extent permitted by law, subject to any modifications made necessary by the deletion of the invalid or unenforceable provisions.

These Terms & Conditions will be governed by New Zealand law and subject to the jurisdiction of the New Zealand courts.